I am currently sitting in the apartment in Rome right now, but this story takes place in the airport and a bit at home...
So basically a few updates: I don't have my laptop....basically the new one that I received broke and so I sent it back to Babson and they said that they would get it fixed back to me by the Friday before I leave....well...Friday passed and so on Saturday I was a little worried. Okay. I was very worried because when I called, they said that the person who sent it was not responding, so there is no tracking number. I called FedEx and UPS, but no sign of my laptop! Long story short, I brought my brother-in-law's netbook, my tablet, and my phone. And I am currently typing on the desktop that is in the apartment, but the keyboard is weird. (Still thank goodness for it!)
Now, on to the drama that I will also summarize, but want to remember.
Sister: What. Ask the flight agent if there is any other way.
Me: So, you want to me to get back into that long frickin line just to ask a question....
Sister: Go, you have time.
*trots over to the nearest flight agent*
Me: Excuse me (smile) I have a question, blahblahblahblabhlabhlajfkdlsa
Agent: You are going to have to ask a flight agent at the front...yes...you need to wait in line.
Me: Aw heck no not again.
*walks to the checked bag line basically to the front and waits for a good 20 minutes*
The agent who had answered my question just previously was at the front and saw me and waved me forward and began to help me. Fast forward 30 minutes with him having trouble with the printer jamming etc.
I just kept smiling and kept a calm demeanor cause what could I do.
Agent: Alright, so I fixed this for you. Here you go. I am just going to go grab your checked in bag. *zooms away before I could ask another question*
*waits another 10 min*
Agent: You are going to go over to Swiss Airlines. They are not open right now, but you are going to Switzerland and then Rome. Hurry!
Me: Okay thank you so much!
*Walks to the next Tom Bradley International about 5 min speed walk*
*Asks like 3 agents to find out where the Swiss airlines will be...none know when the third says to go to the info desk and he chats with me a bit and then says good luck*
*at the info desk*
Me: Hello, I am just wondering about my flight. What time does it land there? etc
RUDE INFO LADY: why do you need to know?
Da eff? Cause i am flying there duh and I have a time that I need to get there by
Me: Because I need to know what time I get there....
RUDE LADY: grumble you get to switzerland by 4 pm. NEXT
Me: Wait 4? But what about Rome?
RUDE LADY: What do you mean Rome, you only asked about Switzerland. NEXT
Me: nonono okay so can you tell me what time I get to Rome by at least?
RUDE LADY: SIGH give me that. 7 pm. NEXT
Me: WAIT but I need to get there by...
RUDE LADY: Well that is not my problem is it? NEXT
What is your problem?
I call my sister and rant to her...
Sister: What? that is so rude of her. Get her name and talk to her supervisor. Also you should at least get meal vouchers or something for this inconvenience. The airline is required to. Go talk to them. You have to stand up for yourself too Sarah and stop being so nice all the time.
Fine. She's right. Beast mode.
*Walks to info desk*
Me: Hi can I please know your name?
RUDE LADY: Why do you want to know my name
Me: Because I feel that you were very rude to me earlier and would like to speak to your supervisor.
RUDE LADY: I wasn't rude! I told you the information that you wanted. See it is here 7 pm!
Me: (still calm) Yes, but that was after asking me etc etce tc So may I please have your name.
RUDE LADY: I don't need to tell you my name
Wipe that frickin smug look off your face.
Me: Fine. You will be hearing from your manager soon.
RUDE LADY: Have a nice flight.
*walks back to Terminal 2 to Air Canada and gets to the front of the line and talks to a different agent.
Agent 2: Yes, I will fix that for you straight away. Many have come back blahblah. We will be holding the connecting flight on hold so that you get to your flight straight away as originally planned...minus the delay.
Me: Thank you so much! Also, could you tell me who the supervisor of the info desk lady is?
Agent 3: Why what happened?
Agent 3: Oh my gosh that is so rude. I am so sorry that you had to go through that. And yet you are so calm talking about it wow. Unfortunately, we do not know who the supervisor would be. Was that person a volunteer? Was she wearing red? Usually we have volunteers and they tend to be grouchy...
*Fast forward to getting to my flight*
FLIES TO MONTREAL FINALLY after waiting 1 hour because the pilots from the last airplane were hopping over into ours to fly. Poor pilots.
Gets off plane, runs up the stairs with case and runs through the huge airport to the connecting flight as announcements are made for immediate boarding.
When I ran up the flight up stairs rather than taking the escalator, a guy commented:
Guy: Wow that is so cool. Running up the stairs. Why didn't I think of that
Shut up if that is sarcasm. I have a plane to catch.
Gets on to the plane and finds my seat and is helped and just wehwe. fdjkalfjdas tired talking about it. Flight was so long. Got special meals.
Highly recommend getting specially requested meals rather than the crap ones they give you.
Anyways. Time to talk about the juicy stuff. Rome.